Manage your subscription
Cancel, switch plans, and understand renewals.
Everything lives at Account → Billing → Subscription: your current plan, its price, and your renewal date.
Cancelling
Click Cancel plan, optionally tell us why, and confirm with Cancel subscription. Cancellation always takes effect at the end of your billing period:
- You keep full access and your remaining subscription credits until the period ends.
- The button changes to Cancellation scheduled, and the page says "Your plan ends on … and will not renew."
- When the period ends: unused subscription credits expire, your add-on credits remain, and your account returns to Free limits (1 concurrent generation). Workspaces you already have are kept; you just can't create new ones until you subscribe again.
Switching plans
Ehudai doesn't yet support in-place plan changes or proration. While a plan is active — including after you've scheduled its cancellation — subscribing to another plan is blocked with a message to cancel first. A new plan can start only after your current period ends.
Timing a switch
Schedule the cancellation, use your remaining subscription credits (they don't roll over), then subscribe to the new plan from the Pricing page once the current period has ended.
Renewals
- Stripe — automatic. Your card is charged monthly and the new period's credits are granted on payment. If a renewal payment fails, your subscription credits are removed right away and Stripe retries the charge; if a retry succeeds, you get the full new period's credits.
- Chapa — manual, via the renewal link sent by email and in-app notification about 3 days before your period ends. The billing page shows when your next payment is due, with a Pay renewal now button once the link is ready. Paying an old link after the plan has ended doesn't bring it back, and the payment will be refunded. See Payments.
Plans managed for your organization
Enterprise plans can be set up for your organization by Ehudai. The billing page shows these as "plan, managed for your organization", with the date the plan renews. These plans renew automatically each month with a fresh credit allowance, and there's no self-serve cancellation — contact your account manager to make changes.
Plans granted by an admin
Some accounts have their plan granted directly by an administrator. These accounts show "granted by your administrator" on the billing page and have no self-serve billing or cancellation — contact your admin or hello@ehudai.com for changes.